Our Support Packages
Basic Support
Always free, with essential assistance and limited availability.
Standard Support
Reliable support with extended access and moderate availability.
Enterprise Support
Comprehensive support with priority access and enhanced availability.
| Features | Basic Support | Standard Support | Enterprise Support | Bespoke Solutions |
|---|---|---|---|---|
| System Hosting | ||||
| Backups Every 4 Hours | ||||
| Support Portal Access | ||||
| 24/7 Phone Support | ||||
| Framework & Security updates | ||||
| Developer Time | 2 hours | 8 hours | Agreed Hours |
Bespoke Support
Prefer a custom approach? We also offer Bespoke Support Packages that let you select the services most relevant to your needs, giving you flexibility and peace of mind.