Our customer portals are designed to give your clients secure, self-service access to the information, tools, and resources they need. From account management and order tracking to support tickets and file sharing, we build portal systems tailored to your business model. Based in Cannock, e20 Solutions creates scalable, intuitive platforms that save time for your team and provide a seamless digital experience for your customers.
Key Benefits of Bespoke Customer Portal Software for Your Business
24/7 Customer Access
Give your customers secure, self-service access to their accounts, documents, and updates at any time — without needing to contact your team.
Improved Customer Experience
Enhance convenience and satisfaction by giving users everything they need in one centralised portal, accessible across devices with ease.
Customised Features & Branding
Design the portal around your processes and brand — with tailored functionality, branded layouts, and a seamless user experience for your clients.
Automated Admin Tasks
Reduce repetitive admin by allowing users to manage their own data, submit requests, or download files without manual intervention.
Real-Time Updates & Notifications
Keep customers informed with live updates, status changes, and automated notifications that reduce queries and build trust through transparency.
Secure Data Handling
Protect sensitive customer data with secure logins, encrypted data storage, and access controls designed around compliance and privacy.
Integration with Existing Systems
Link your customer portal with CRM, ERP, or payment systems to provide real-time data and ensure a connected customer experience.
Scalable for Business Growth
Whether you serve 50 or 5,000 clients, our portals are built to scale — adapting as your customer base and service offering grows.
